Marketing services : (Գրառման հմ. 386978)
[ դիտիր պարզ ]
000 -LEADER | |
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fixed length control field | 01026nam a2200241 a 4500 |
001 - CONTROL NUMBER | |
control field | 4014 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | Q Series |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20170506191241.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 050810s1991 nyua 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 002903079X |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | |
Transcribing agency | |
Modifying agency | AUA |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Berry, Leonard L |
245 10 - TITLE STATEMENT | |
Title | Marketing services : |
Remainder of title | competing through quality / |
Statement of responsibility, etc. | by Leonard L. Berry, A. Parasuraman. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New York, N.Y. : |
Name of publisher, distributor, etc. | Free Press, |
Date of publication, distribution, etc. | 1991. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xi, 212 p. : |
Other physical details | ill. ; |
Dimensions | 24 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references : (p. 191-203) and index. |
505 2# - FORMATTED CONTENTS NOTE | |
-- | n integrative framework for marketing services--Quality : the foundation for services marketing--Building a services marketing organization. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer services. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Service industries |
General subdivision | Marketing. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Parasuraman, A. |
856 42 - ELECTRONIC LOCATION AND ACCESS | |
Operating system | Contributor biographical information |
Uniform Resource Identifier | <a href="http://www.loc.gov/catdir/bios/simon051/91013029.html">http://www.loc.gov/catdir/bios/simon051/91013029.html</a> |
856 42 - ELECTRONIC LOCATION AND ACCESS | |
Operating system | Publisher description |
Uniform Resource Identifier | <a href="http://www.loc.gov/catdir/description/simon031/91013029.html">http://www.loc.gov/catdir/description/simon031/91013029.html</a> |
Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
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Դպրոցական դասագրքեր | American University Library of Armenia | American University Library of Armenia | 06/05/2017 | 658.8 BER | AUA-PL-0018623 | 06/05/2017 | 06/05/2017 | Book | 76 |