000			00476nam a2200169 u 4500
001			000005861
005			20230826141042.0
008			021216s1998 ai r 000 0 eng d
020			_a0-7517-4951-6
040			_aAM, AiYeEPHG
245	0	0	_aCIM. _nPaper 2, _pUnderstanding Customers : _bPractice & Revision Kit : Certificate.
250			_a4th ed.
260			_aLondon : _bBPP Publ., _c1998.
300			_aXVIII, 181 p.
650	1	4	_aMarketing-Management _9244865
999			_c5491 _d5491
942			_cBK