| 000 | 00583nam a2200193 a 4500 | ||
|---|---|---|---|
| 001 | 000577800 | ||
| 003 | AM-YeNLA | ||
| 005 | 20190426135519.0 | ||
| 008 | 080417s1997 mau r 000 0 eng d | ||
| 020 | _a0-87584-794-3 | ||
| 041 | 0 | _aeng | |
| 100 | 1 | _aMcKenna, Regis | |
| 245 | 1 | 0 |
_aReal time : _bpreparing for the age of the never satisfied customer / _cby R. McKenna. |
| 260 |
_aBoston, MA : _bHarvard Business School, _c1997. |
||
| 300 |
_aXI, 204 p. : _bill. ; _c21 cm. |
||
| 504 | _aAppendix pp.177-182 | ||
| 504 | _aIndex pp. 189-201 | ||
| 650 | 1 | 4 |
_aSociology _xReal-time data |
| 999 |
_c501595 _d501595 |
||