000			00966nam a2200265 a 4500
001			3356
003			Q Series
005			20170506191510.0
008			050422s1996 nyu 001 0 eng d
020			_a0887307663
040			_aDLC _cAUA _dAUA
100	1		_aDow, Roger J.
245	1	0	_aTurned on : _beight vital insights to energize your people, customers, and profits / _cby Roger Dow, Susan Cook ; foreword by Tom Peters.
246	3	0	_aEight vital insights to energize your people, customers, and profits.
250			_a1st ed.
260			_aNew York, N.Y. : _bHarperBusiness, _c1996. _c
300			_axxvi, 302 p. : _bill. ; _c24 cm.
500			_aIncludes index.
505	2		_aLong-term vitality--Build a strong foundation--Make every customer feel special--Have the courage to set bold goals.
650		0	_aSuccess in business.
650		0	_aCustomer services.
650		0	_aEmployee motivation.
700	1		_aCook, Susan P.
700	1		_aPeters, Tom.
999			_c388079 _d388079