000			00916nam a2200253 a 4500
001			000453713
003			Q Series
005			20230604022927.0
008			050224s2005 njua 000 0 eng d
020			_a0132626438
041			_aeng
100	1		_aSummers, Donna C.S.
245	1	0	_aQuality management : _bcreating and sustaining organizational effectiveness / _cby Donna C.S. Summers.
260			_aUpper Saddle River, N.J. : _bPearson Prentice Hall, _c2005.
300			_axii, 409 p. : _bill. ; _c25 cm.
504			_aIncludes bibliographical references : (p. 392-400) and index.
505	2		_aOrganizational effectiveness--Oragnizational philosophy--Quality systems--Creating a customer focus.
546			_aText in Armenian.
650		0	_aTotal quality management.
650		0	_aQuality control.
650		0	_aOrganizational effectiveness.
856	4	2	_uhttp://www.prenhall.com
942			_2udc _cBK
999			_c387927 _d387927