Lesikar, Raymond V. <br/><br/>
Basic business communication / 
R. Lesikar, J.D. Pettit, M.E. Flatley. 
 - 6-th ed. 
 - Boston :  Irwin,  1993. 
 - XXIV, 761 p. :  ill. ;  27 cm. 
<br/><br/> Includes appendix and index 
<br/><br/><label>ISBN: </label>0-256-10936-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communications