Hybels, Saundra <br/><br/>
Communicating effectively / 
S. Hybels, R.L. Weaver. 
 - 4-th ed. 
 - New York ;  Sydney :  McGraw-Hill,  1995. 
 - xxi, 485 p. :  ill. ;  27 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0-07016755-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication