Harcourt, Julies <br/><br/>
Business communication / 
J. Harcourt, "Buddy" Krizan , P. Merrier. 
 - 3-rd ed. 
 - USA :  South-Western Educational Publishing,  1996. 
 - xvii, 666 p. :  ill. ;  26 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0-538- 86974-7 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication