TY - BOOK AU - Davenport,Thomas H. AU - Prusak,Laurence TI - Working knowledge: how organizations manage what they know SN - 0875846556 (alk. paper) U1 - 658.4/03 21 PY - 1998/// CY - Boston, Mass PB - Harvard Business School Press KW - Organizational learning KW - Information resources management KW - Industrial management N1 - Includes bibliographical references (p. 179-187) and index ER -