Smithson, Sue. Business communication today : A guide to effective communication techniques / Sue Smithson. - Cambridge, England ; Dover, NH, USA : ICSA Publ., 1984. - viii, 232 p. : ill. ; 25 cm. Includes index. Bibliogr.: p. 225. ISBN: 0902197207 0902197215 Subjects--Topical Terms: Business communication.