Shortell, Stephen M. Essentials of health care management / S.M. Shortell, A.D. Kaluzny. - 1st ed. - Albany, N.Y. [etc.] : Delmar Publishers, 1997. - xvii, 510 p. : ill. ; 25 cm. Includes bibliographical references and indexes ISBN: 0-8273-7145-4 Subjects--Topical Terms: Health services administration