Improving Internet reference services to distance learners / William Miller, Rita M. Pellen, editors. - Binghamton, NY : Haworth Information Press, 2004. - 219 p. : ill., map.

"Improving Internet reference services to distance learners has been co-published simultaneously as Internet reference services quarterly, volume 9, numbers 1/2 2004."

Includes bibliographical references and index.

9780789027177 (alk. paper) 0789027178 (alk. paper) 9780789027184 (pbk. : alk. paper) 0789027186 (pbk. : alk. paper)


Internet in library reference services--United States.
Electronic reference services (Libraries)--United States.
Libraries and distance education--United States.