TY  - BOOK
AU  - Lombardi,Donald N.
TI  - Handbook for the new health care manager: Practical strategies for the real world 
SN  - 0787955604 (alk. paper)
U1  - 362.1/068/3 21
PY  - 2001///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Health facilities
KW  - Personnel management
KW  - Handbooks, manuals, etc
KW  - Health services administration
KW  - Health Facilities
KW  - organization & administration
KW  - United States
KW  - Delivery of Health Care
KW  - Health Facility Administrators
KW  - Organizational Case Studies
KW  - Personnel Management
KW  - methods
N1  - Includes index; Part one. Health care leadership imperatives - 1. Understanding and undertaking the role of health care manager - 2. Making the transition - 3. Eestablishing a progressive work environment - 4. Managing the nonplayers - 5. Leading through conflict, change, and crisis - 6. Orchestrating progressive team action and individual performance - 7. Strategic analysis and decision making - 8. Exemplifying leadership presence and guidance - 9. Case study: Carolina hospital student health center - Part two: Management strategies -- 10. Encouraging creativity - 11. Selecting and hiring top performers - 12. Performance evaluation - 13. Negotiation strategies - 14. Balancing "administrivia" and progressive action - 15. Education and development - 16. Communication - 17. Case study: Jersey medical center community relations office - Part three: Resources - Appendix A: Analytical planning and decision-making tools - Appendix B: Structured selection and behavioral interviewing system - Appendix C: Mentoring and management guidesheets - Index
ER  -