TY - BOOK AU - Hansel,Patsy TI - Managing overdues: a how-to-do-it manual for librarians T2 - How-to-do-it manuals for librarians SN - 1555702910 U1 - 025.1 21 PY - 1998/// CY - New York PB - Neal-Schuman KW - Library overdues KW - United States N1 - Includes bibliographical references (p. [109]-124) and index; Prosecute offenders / Henry Dutcher -- Use an electronic notification system / Judith C. Fuss -- Use a credit bureau / Melody Moxley, Jeff Hall -- Use a collection agency / Susan Swanton -- The Williamsburg Library setoff program / Judith C. Fuss -- The Hampton Public Library setoff program / Sharon Winters -- The Axe Library setoff program / Susan M. Johns -- Library fines reconsidered / Julie Walker ER -