Groff, Todd R. Introduction to knowledge management : KM in business / Todd R. Groff and Thomas P. Jones. - Amsterdam ; Boston : Butterworth-Heinemann, c2003. - vii, 183 p. : ill. ; 28 cm. - 658.4/038 . Includes bibliographical references and index. ISBN: 0750677287 (pbk. : alk. paper) Subjects--Topical Terms: Knowledge management. Dewey Class. No.: 658.4/038