Burtness, Paul S. <br/><br/>
Effective business communication / 
by Paul S. Burtness, Jack E. Hulbert. 
 - 8th edտ 
 - Cincinnati, Ohio :  South-Western Pub. Co.,  1985. 
 - ix, 613 p. :  col. ill. ;  24 cm. 
<br/><br/> Rev. ed. of : Effective English for business communication, 7th ed., 1980. 
<br/><br/>Includes bibliographical references : (p. 594-599) and index. 
<br/><br/><label>ISBN: </label>0538051906 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>English language--Business English.