Hawkins, Del I.

Consumer behavior : building marketing strategy / by Del I. Hawkins, Roger J. Best, Kenneth A. Coney. - 7th ed. - Boston, Mass. : McGraw-Hill, 1998. - xxv, 760 p. : ill. (some col.) ; 26 cm. + 2 floppy disks (3 1/2 in.) - The Irwin/McGraw-Hill Series in Marketing. .

Includes bibliographical references and indexes.

External influences--Internal influences--Consumer decision process.


System requirements for accompanying computer disk: IBM PC; Microsoft Windows 3.1 or higher; Microsoft Excel for Windows version 5.0; Microsoft Works for Windows version 2.0.

0256218951 (international ed.)


Consumer behavior--United States.
Market surveys--United States.
Consumer behavior--Case studies.--United States