TY  - BOOK
AU  - Nelson,Sandra S.
AU  - Garcia,June
ED  - Public Library Association.
TI  - Creating policies for results: from chaos to clarity 
SN  - 0838935354
PY  - 2003///
CY  - Chicago, Ill.
PB  - American Library Association
KW  - Public libraries
KW  - Administration
KW  - Library rules and regulations
KW  - United States
N1  - Includes bibliographical references and index; Issues--Inventory--Assessment--Development--Implementation--Policy development templates--Instructions and workforms
UR  - http://www.loc.gov/catdir/toc/ecip042/2003006971.html
ER  -