Nelson, Sandra S. <br/><br/>
Creating policies for results :  from chaos to clarity / 
by Sandra Nelson and June Garcia for the Public Library Association. 
 - Chicago, Ill. :  American Library Association,  2003. 
 - xv, 232 p. ;  28 cm. 
 - PLA Results Series. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Issues--Inventory--Assessment--Development--Implementation--Policy development templates--Instructions and workforms. 
<br/><br/><label>ISBN: </label>0838935354 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public libraries--Administration.<br/>Library rules and regulations.<br/>Public libraries--Administration.--United States<br/>Library rules and regulations--United States.