TY  - BOOK
AU  - Christensen,Clayton M.
TI  - The innovator's dilemma: the revolutionary national bestseller that changed the way we do business 
SN  - 0060521996
PY  - 2003///]
CY  - New York, N.Y.
PB  - HarperBusiness
KW  - Creative ability in business
KW  - Industrial management
KW  - Customer services
KW  - Success in business
N1  - Originally published : 1st HarperBusiness ed. New York : HarperBusiness, c2000; Includes index; Why great companies can fail--Managing disruptive technological change
ER  -