TY - BOOK AU - Locker,Kitty O. TI - Business and administrative communication SN - 0072293926 PY - 2000/// CY - Boston, Mass. PB - Irwin/McGraw Hill KW - Business communication KW - Communication in management N1 - Includes CD "Student toolbox to accompany business and administrative communication"(AUA-PL-0016121); Includes bibliographical references and index; The building blocks of effective messages--Letters and memos--Interpersonal communication--Job hunting ER -