TY - BOOK AU - Kazandjian,Vahe A. TI - Accountability through measurement: a global healthcare imperative SN - 0873895673 PY - 2003/// CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Medical care KW - Evaluation KW - Quality control N1 - Includes bibliographical references (p. 337-341) and index ER -