TY - BOOK AU - Kazandjian,Vahe A. TI - The effectiveness of CQI in health care: stories from a global perspective SN - 0873894154 PY - 1997/// CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Medical care KW - Quality control KW - Case studies KW - Total quality management KW - Health services administration N1 - Includes bibliographical references and index ER -