Juran, J.M. <br/><br/>
Juran on quality by design :  the new steps for planning quality into goods and services / 
by J.M. Juran. 
 - New York, N.Y. :  Maxwell Macmillan International,  1992. 
 - vi, 538 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>How to think about quality planning--Establish quality goals--Identify the customers. 
<br/><br/><label>ISBN: </label>0029166837 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Production management--Quality control.