World class quality : using design of experiments to make it happen /
by Keki R. Bhote, Adi K. Bhote.
- 2nd ed.
- New York, N.Y. : American Management Association, 2000.
- xxiv, 487 p. ; 24 cm.
Includes bibliogaphical references and index.
0814404278
Quality control--Statistical methods. Process control--Statistical methods. Experimental design.