TY  - BOOK
AU  - Ishikawa,Kaoru
AU  - Lu,David J.
TI  - What is total quality control?: the Japanese way 
SN  - 0139524339
PY  - 1985///
CY  - Englewood Cliffs, N.J.
PB  - Prentice-Hall
KW  - Quality control
KW  - Japan
N1  - Includes index; My encounter with quality control--The essence of quality control--Quality assurance
ER  -