TY - BOOK AU - Berkman,Harold W. AU - Gilson,Christopher TI - Consumer behavior: concepts and strategies SN - 0534009573 PY - 1981/// CY - Boston, Mass. PB - Kent Publishing Company KW - Consumers KW - United States N1 - Includes bibliographical references and index; Contents : An overview of consumer behavior--Environmental influences--Individual influences--Decision making ER -