TY - BOOK AU - Kardes,Frank R. TI - Consumer behavior and managerial decision making SN - 0321001990 PY - 1999/// CY - Reading, Mass. PB - Addison-Wesley KW - Conusmer behavior KW - Decision making N1 - Includes bibliographical references and index; Contents : How consumers acquire, remember, and use product knowledge--Persuation and influence ER -