Harvard business review on the business value of it. 

 - Boston, Mass. :  Harvard Business Review Paperback,  1999. 
 - v, 239 p. 
 - The Business Harvard Review Paperback Series. .
<br/><br/> Includes bibliographical references and index.  Contents : Saving it's soul : human-centered information. 
<br/><br/><label>ISBN: </label>0875849121 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology.