TY  - BOOK
AU  - Thomas,Diana M.
AU  - Hinckley,Ann T.
AU  - Eisenbach,Elizabeth R.
TI  - The effective reference librarian
SN  - 0126887209
PY  - 1981///
CY  - Orlando, Fla.
PB  - Academic Press
KW  - Reference services (Libraries)
N1  - Includes bibliographical references and index; Contents : Reference functions--Resources for reference work
ER  -