Thomas, Diana M. <br/><br/>
The effective reference librarian / 
by Diana M. Thomas, Ann T. Hinckley, Elizabeth R. Eisenbach. 
 - Orlando, Fla. :  Academic Press,  1981. 
 - ix, 214 p. 
 - Library and Information Science. .
<br/><br/> Includes bibliographical references and index.  Contents : Reference functions--Resources for reference work. 
<br/><br/><label>ISBN: </label>0126887209 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries).