TY - BOOK AU - Roebuck,Deborah Britt TI - Improving business communication skills SN - 0132352435 PY - 1998/// CY - Upper Saddle River, N.J. PB - Prentice-Hall KW - Business communication N1 - Includes index; Includes disk "Exercise data : for use WordPerfect or Microsoft Word to accompany improving business communication skills"; Contents : Experiencing communication--Writing for the business world--Learning to deliver bad news--Writing memos--Composing cover letters and resumes--Preparing for and surviving the interview ER -