Schmenner, Roger W. <br/><br/>
Production/operations management :  from the inside out / 
by Roger W. Schmenner. 
 - 5th ed. 
 - New York, N.Y. :  MacMillan,  1993. 
 - xii, 825 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The spectrum of manufacturing and service--Flows, bottlenecks, and balance--Bottlenecks, and balance--Bottlenecks in space and time : layouts and variability. 
<br/><br/><label>ISBN: </label>0024068713 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management--Case studies.