Ruch, William V. <br/><br/>
Business communication / 
William V. Ruch, Maurice L. Crawford. 
 - New York, N.Y. :  MacMillan,  1991. 
 - xiv, 604 p. : ill. ; 25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0675213142 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.