Metcalfe, Les. <br/><br/>
Improving public management / 
by Les Metcalfe, Sue Richards. 
 - 2nd ed. 
 - Newbury Park, CA :  Sage,  1990. 
 - x; 254 p. 
<br/><br/><label>ISBN: </label>0803984006 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration.