TY  - BOOK
AU  - Shecter,Edwin S.
TI  - Managing for world-class quality: a primer for executives and managers 
SN  - 0824777123
PY  - 1992///
CY  - New York, N.Y.
PB  - Marcel Dekker
KW  - Total quality management
KW  - Quality control
KW  - Reliability (Engineering)
N1  - Includes bibliographical references and index
ER  -