Deep, Samuel D. <br/><br/>
What to say to get what you want : strong words for 44 challenging types of bosses, employees, coworkers, and customers / by Sam Deep, Lyle Sussman. 

 - Reading, Mass. :  Addison-Wesley,  1992. 
 - xi, 316 p. 
<br/><br/><label>ISBN: </label>0201577127 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Vocational guidance.<br/>Interpersonal communication.