TY - BOOK AU - Charles,Michael T. AU - Kim,John Choon K. TI - Crisis management : a casebook / edited by Michael T. Charles, John Choon K. Kim SN - 0398054088 PY - 1988/// CY - Springfield, Ill. PB - Charles C. Thomas KW - Disaster relief--United States--Case studies KW - Crisis management--United States--Case studies N1 - Includes bibliographies ER -