TY  - BOOK
AU  - Hall,Randolph W.
TI  - Queueing methods: for services and manufacturing 
T2  - Prentice Hall internatioal and series in industrial and systems engineering
SN  - 0137447566
PY  - 1991///
CY  - Englewood Cliffs, NJ
PB  - Prentice-Hall
KW  - Queueing theory
KW  - Service industries
KW  - Management
KW  - Mathematical models
KW  - Manufactures
ER  -