Hall, Randolph W.

Queueing methods : for services and manufacturing / by Randolph W. Hall. - Englewood Cliffs, NJ : Prentice-Hall, 1991. - xvi, 476 p. : - Prentice Hall internatioal and series in industrial and systems engineering. .

0137447566


Queueing theory.
Service industries--Management--Mathematical models.
Manufactures--Management--Mathematical models.