TY  - BOOK
AU  - Johnson,Richard S.
AU  - Quality Management Division
TI  - TQM: leadership for the quality transformation 
SN  - 0873891864
PY  - 1993///
CY  - Milwaukee, Wis.
PB  - ASQC Quality Press
KW  - Total quality management
N1  - Volume I of the ASQC Total Quality Management Series
ER  -