Wilson, James Q. <br/><br/>
Bureaucracy :  what government agencies do and why they do it / 
by James Q. Wilson. 
 - New York, N.Y. :  Basic Books,  c1989. 
 - xiv, 433 p. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0465007848 0465007856 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administrative agencies--United States.<br/>Bureaucracy--United States.