Richardson, Jerry. <br/><br/>
The magic of rapport :  the business of negotiation / 
by Jerry Richardson, Joel Margulis. 
 - New York, N.Y. :  Avon Books,  1984. 
 - xiii, 186 p. : ill. 
<br/><br/><label>ISBN: </label>0380682052 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation.<br/>Interpersonal relations.<br/>Interpersonal communication.<br/>Persuasion (Psychology).<br/>Resistance (Psychoanalysis).