TY  - BOOK
AU  - Fitzsimmons,James A.
AU  - Sullivan,Robert S.
TI  - Service operations management
SN  - 0-07-021215-5
PY  - 1982///
CY  - New York
PB  - McGraw-Hill Book Co.
KW  - Industrial management
KW  - Operations research
N1  - Includes index
ER  -