Malkoc, Anna Maria <br/><br/>
Letter Writing in English :  Rationale and Models for Social and Business Letters / 
Anna Maria Malkoc. 
 - Washington :  United States Department of State,  2001. 
 - 26 p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Model Letter<br/>Apology<br/>Application