Becoming a Master Manager : A Competency Framework / R.E.Quinn, Sue R. Faerman, M.P Thompson, M.R. McGrath. - 3-rd edition - USA : John Wiley&Sons, 2003. - vii, 382 p. Includes index p.365-382 ISBN: 0-471-36178-x Subjects--Topical Terms: Organizational effectivenessExecutive ability