TY  - BOOK
AU  - Woodall,Jack
AU  - Rebuck,Deborah K.
AU  - Voehl,Frank
TI  - Total Quality in Information Sysytems and Technology
SN  - 1-884015-70-0
U1  - 004 
PY  - 1997///
CY  - Boca Raton, London, a. o.
PB  - St. Lucie Press
N1  - Index: p. 291-298
ER  -