Woodall, Jack <br/><br/>
Total Quality in Information Sysytems and Technology / 
Jack Woodall, Deborah K. Rebuck, Frank Voehl. 
 - Boca Raton ;  London, a. o. :  St. Lucie Press,  1997. 
 - 316 p. 
 - (Total Quality Series) .
 - 004 .
<br/><br/>Index: p. 291-298 
<br/><br/><label>ISBN: </label>1-884015-70-0 
<br/><br/><label>Dewey Class. No.: </label>004