TY  - BOOK
AU  - Bourque,Linda B.
AU  - Fielder,Eve P.
TI  - How To Conduct Telephone Survey: Volume 4 
SN  - 0761925910
PY  - 2002///
CY  - Thousand Oaks, CA : 
PB  - Sage publications, Inc.
KW  - Telephone Surveys
ER  -