Dutta, Soumitra Process reengineering, organizational change and performance improvement / Soumitra Dutta; Jean Francois Manzoni. - London : McGraw Hill Publishing Company, 1999. - 532 p. : ill., 25 cm. - The INSEAD Global Management Series. . ISBN: 0-07-709436-0 Subjects--Topical Terms: ManagementOrganizationPerformanceImprovement Organizational change